Effective Date: 1/2/25
Contact Email: admin@iverpills.com
Website: https://www.iverpills.com
At iVerPills.com, customer satisfaction is our top priority. We strive to provide high-quality healthcare products and ensure a smooth shopping experience. If you are not completely satisfied with your purchase, please read our Refund and Returns Policy carefully.
1. Eligibility for Returns & Refunds
We accept returns and refunds under the following conditions:
✔ Damaged or Defective Products – If the product you received is damaged, defective, or incorrect.
✔ Wrong Item Received – If you received the wrong item due to an error on our part.
✔ Lost Packages – If your order is not delivered within the expected timeframe.
❌ Non-Returnable Items: Due to the nature of pharmaceutical products, we cannot accept returns for:
- Opened or used medications.
- Products that have been tampered with or not in their original condition.
- Items returned after 7 days of delivery.
- Orders placed by mistake or due to a change of mind.
2. Return Process
If you meet the return eligibility criteria, follow these steps:
1️⃣ Contact Us
- Email us at admin@iverpills.com within 7 days of receiving your order.
- Provide your order number and reason for return.
- Attach clear photos of the damaged or incorrect product.
2️⃣ Approval & Return Instructions
- Once we review your request, we will send you a return authorization and shipping details.
- Do not return any item without our approval.
3️⃣ Ship the Product
- If required, return the item in original packaging and ensure it is unused and sealed.
- Customers may be responsible for return shipping costs unless it was our error.
3. Refund Process
Once we receive and inspect your returned product, your refund will be processed:
✔ Refunds will be issued to the original payment method.
✔ Processing time: 5-7 business days after approval.
✔ If the refund is delayed, please check with your bank or payment provider.
🔹 No refunds will be given for returned items that do not meet our return policy criteria.
4. Order Cancellations
✔ Cancellation Before Shipping – If your order has not been shipped, you may request a cancellation and receive a full refund.
✔ Cancellation After Shipping – Once an order is dispatched, it cannot be canceled.
5. Late or Missing Refunds
If you haven’t received a refund yet:
1️⃣ Check your bank account – It may take some time before your refund is officially posted.
2️⃣ Contact your bank or credit card provider – Processing times may vary.
3️⃣ If you still have not received your refund, contact us at admin@iverpills.com.
6. Exchanges (If Applicable)
If you need to exchange a product for the same item due to a defect or error, email us at admin@iverpills.com and we will guide you through the process.
7. Contact Us
For any refund or return inquiries, please contact us:
📧 Email: admin@iverpills.com
🌍 Website: https://www.iverpills.com
📌 By placing an order on iVerPills.com, you agree to this Refund and Returns Policy. We appreciate your understanding and are here to help! 😊